Visitor Information - Milwaukee VA Medical Center
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Milwaukee VA Medical Center


Visitor Information

For the safety of our community, the Milwaukee VA and all its clinics are using new guidelines to for visitors, volunteers, contractors and vendors based on the Center for Disease Control and Prevention recommendations. 

Masking and screening guidance 

Everyone entering any Veterans Healthcare Administration facilities are required to wear a face mask covering the mouth and nose. Anyone entering any medical facility will be required to undergo mandatory screening before access to the facility is allowed.

Visitation Guidelines

Only one visitor or essential caregiver per outpatient or two visitors or essential caregivers per inpatient.

Visitors and essential caregivers must follow facility personal protective equipment policies and immediately exit the facility upon completion of the visit.

Visitors are not permitted for inpatients who are COVID-19 positive or suspected to have COVID-19 except for patients at end of life and essential caregivers.

Visitors deemed as an “essential caregiver”must meet at least one of the following criteria:
Essential caregiver criteria include those who assist:

Inpatients who are COVID-19 positive and imminently end of life (i.e. hours to days), as determined by a provider.

Inpatients who are COVID-19 negative and end of life, as determined by a provider;Veterans with disruptive behavior where a family member is key to their care.

Veterans who have altered mental status or developmental delays (where caregiver provides safety).

Veterans who require a caregiver for the provision of care, as deemed clinically necessary and approved by the Care Team (example: wound care, essential caretaker for surgery/anesthesia, medical/mental health crisis).

Visitors must not have symptoms of COVID-19 and must be 18 years or older. 

Vendors, contractors and volunteers

Vendors and Contractors 

All vendors and contractors entering the Milwaukee VA Medical Center and its clinics are required to wear a face mask covering the nose and mouth and are subject to mandatory screening before entering any facility building. 


The Volunteer program at Milwaukee VA and its clinics is suspended with the only exception of Disabled American Veterans Transportation Service currently providing service to patients. 

Community Locations 

Milwaukee VA serves Veterans from the Wisconsin, Minnesota, Northern Illinois and Upper Michigan areas. In addition to our main medical center in Milwaukee, we offer a number of services to our patients in four community-based clinics: Green Bay VA Health Care Center, Union Grove VA Clinic, Cleveland VA Clinic WI and Appleton VA Clinic. 

Waiting Areas 

For your convenience and safety, waiting areas throughout the facility are setup with consideration of patients and hospital staff safety and CDC recommendations for preventing the spread of infection. Please do not gather in the common areas or at check-in desk. 


Milwaukee VA Police Department provides 24-hour patrols of the campus – including parking lots. For general police assistance, please dial extension 42222. In case of an emergency, dial 9-1-1 or find the blue-light call boxes if outside.  

Report all suspicious or criminal activity, vehicle accidents and personal property losses to Milwaukee VA Police while on campus as soon as possible. 

The Milwaukee VA Medical Center is Federal property and all persons, vehicles and bags are subject to search. In addition, no weapons, alcohol or illegal drugs are permitted. 


All Chapel worship services and Catholic Mass are suspended until further notice. Chaplain services are still available to inpatients. 

Patient medical center directory 

How do I get to where? If you need directions to your appointment location or somewhere else in the medical center or on campus, check here for the driving directionsmaps and our location directory.